Privacy policy
1. Data
The Flower Bee only uses personal data that you provide directly. This may be because of a product
or service you have ordered.
We use the following data:
– name and address of the shipping and delivery address;
– Phone number;
– Billing address;
– E-mail address;
– Payment information;
As you will understand, we also need the data from the delivery address. Of course you want your
product to be delivered, either to your own address or to the address of the person you want to
surprise.
2. Security
We protect all information you provide us with the most modern techniques. After all, you do not
want your data to suddenly be out on the street. We do not allow anyone that has nothing to do
with your data access to it. Should it be necessary that we share the data with other companies,
then we require such a company to handle the data just as carefully as we do. Those companies may
also only use the data for the purpose for which it was given.
3. Storage periods
We keep personal data as long as necessary to process your order. We then store the data for a
maximum of two years for our own purposes. The data will then be erased unless the law requires
us to keep it longer. For example, the law obliges us to keep payment records for seven years.
4. Purposes
We use the data we receive from you for different purposes. Here you can read which purposes that
are.
Delivery of your order: Obviously we use the data for handling your order. If you order something
you naturally want it to be delivered. It is also possible that we pass on the data to so-called ‘third
parties’: all to ensure that your order is handled properly.
Questions: If you have a question about your order, then please visit our contact us page where you
might find the answer or alternatively you can send a email or give us a call. Of course you can
choose which information you send us. This data is only retained for as long as necessary to fully
answer the question. After all, we want to help you as much as possible.
5. Third parties
It is possible that we pass on the data to companies with which we cooperate, so-called ‘third
parties’. These companies help us to properly handle your order.
6. Third countries
Some of the companies we work with are based in a country outside the European Union. The
regulations in these countries do not always provide the same protection of personal data as
European regulations. We have therefore entered into agreements with these companies in which
they commit themselves to take appropriate safety measures. This way the data is always well
protected.
7. Cookies
We use cookies. Everything to ensure that our website works well and that you can enjoy
shopping, and also for marketing purposes.
8. Third party websites
Our website occasionally contains links to other websites. We have no influence on those other
sites. We cannot guarantee that these companies will handle the data just as safely as we do. We
recommend that you first read the Privacy Statement of those sites before using them.
9. Changing the Privacy Statement
In order to inform you as well as possible about the use of the data, it may be that we sometimes
have to adjust this Privacy Statement. We advise you to regularly read this Privacy Statement so that
you are aware of any changes.
10. Viewing, changing, deleting data or other questions?
You can also send us a request to view, change, delete or transfer the data to you. For example, it is
possible to check whether the data is correct. Do you want to know which data we use with your
permission or do you want us to limit / stop the data processing? You can also request this. So you
can always withdraw your permission for processing. If you want to know exactly how this works or
have other questions about this Privacy Statement please let us know.
11. Complaints?
Of course we are happy to help you if you have a complaint about our processing of the personal
data. You can contact us by email :
contact_theflowerbee@yahoo.com
